Nothing is more important than ensuring exhibitors (large and small) get the service and tools they need to make it easier to do business on the trade show floor. From carpet to furniture to utility distribution and everything in between, we have what your exhibitors need for every event. We also provide event management software that gives you complete visibility and control of every aspect of the show. Best of all, Fern’s team of Exhibitor Service Attendants are at your exhibitors’ side, before, during, and after the event to maximize efficiency and keep you on budget.

Fern’s Exhibitor Services are designed to simplify participation while giving exhibitors greater visibility, control, and confidence throughout the event lifecycle. From advance planning through on-site execution, our teams and technology work together to reduce complexity and help exhibitors focus on their goals—not logistics.

Key Services

We deliver visibility, control, and smarter cost management, giving exhibitors clarity, confidence, and a seamless show experience.

Floor Coverings & Décor

Fern maintains a large, quality assortment of contemporary and traditional furnishings with distinctive accessories that express the unique personality of your brand. From plush carpets and premium laminates to the latest in engineered flooring, Fern has options to fit every budget and style.

Floor Coverings & Décor

Fern maintains a large, quality assortment of contemporary and traditional furnishings with distinctive accessories that express the unique personality of your brand. From plush carpets and premium laminates to the latest in engineered flooring, Fern has options to fit every budget and style.

Event Technology Suite

Fern’s comprehensive event management software suite provides organizers and exhibitors with complete visibility and control over ordering and managing their events. The OneView Exhibitor Portal provides everything for expo preparation, including collaborative task management. FXExchange allows you to share files and order graphics seamlessly. And SponsorView helps you manage those opportunities to help grow your event revenue.

Event Technology Suite

Fern’s comprehensive event management software suite provides organizers and exhibitors with complete visibility and control over ordering and managing their events. The OneView Exhibitor Portal provides everything for expo preparation, including collaborative task management. FXExchange allows you to share files and order graphics seamlessly. And SponsorView helps you manage those opportunities to help grow your event revenue.

Exhibitor Assurance

Fern’s industry-leading 100% refund policy and 1RATE provide the predictability of having a single cost for material handling with no hidden fees, giving exhibitors the assurance and confidence they need to commit to your event.

Fern leads the industry with:

  • 100% refund policy
  • 1RATE for material handling – no hidden fees

 

Fern offers the highest level of exhibitor assurance in the industry.

Exhibitor Services Frequently Asked Questions

What are “Exhibitor Services” and why are they important?

Exhibitor Services encompass the core support exhibitors need to show up, set up, and operate successfully on the trade show floor — from ordering carpet and furniture to electrical, utilities, branded rentals, and essential tools to manage those orders. They make the exhibitor experience predictable, efficient, and easier to budget for.

What specific services does Fern provide to exhibitors?

Fern’s Exhibitor Services include:

  • Rental Exhibits & Displays: Options ranging from standard booths to configurable rental environments that fit your space and budget.
  • Floor Coverings & Décor: Broad selections of carpet, flooring, furnishings, and décor that help your booth look intentional and polished.
  • Utility Distribution: Electrical, lighting, internet, and other utilities coordinated for you through a single partner.
  • Booth Property Rentals: Essential accessories such as chairs, tables, counters, signage stands, and other booth property items.
  • Event Technology Suite: Award-winning digital tools such as the OneView Exhibitor Portal for ordering and management, FXExchange for graphics files and ordering, and collaboration features to track orders and tasks.

These services are designed to give you visibility, control, and cost-effective solutions for your show needs.

How does Fern make ordering and managing services easier?

Fern’s OneView Exhibitor Portal centralizes service ordering, timeline tracking, and communication so exhibitors or agency contacts have a single place to:

  • view pricing and options,
  • place and revise orders,
  • track confirmations, deadlines, and invoices.
    With FXExchange, graphic and print assets are shared and ordered seamlessly, reducing errors and rework.
Is there support before, during, and after the event?

Yes. Fern’s team of Exhibitor Service Attendants works with exhibitors before, during, and after the show to ensure that orders are correct, issues are resolved quickly, and your team stays on schedule and on budget.

What is Fern’s exhibitor assurance?

Fern leads the industry with:

  • a 100% refund policy on eligible cancellations, and
  • 1RATE for material handling — a simplified, single per-pound rate with no hidden fees like minimum charges, overtime, warehouse fees, special handling fees, or marshalling yard charges.
    This approach offers cost predictability and confidence for exhibitors planning budgets.
Can agencies or client teams manage orders on behalf of exhibitors?

Absolutely. The OneView Portal and support teams are set up so that agency teams, internal event teams, or exhibitor delegates can manage orders on behalf of their clients — with role-based access and clear visibility for all stakeholders.

What happens if something goes wrong onsite (e.g., missing items, mis-orders)?

Fern’s on-site service presence is designed to resolve issues quickly and proactively. From missing furniture to utility questions or last-minute adaptations, the Exhibitor Services team stays close to the show floor to ensure exhibitors open on time and stay operational.

How do Fern’s exhibitor services integrate with other event partners?

Fern’s exhibitor services are tightly integrated with other trade show functions — including material handling, labor, logistics, and creative & design teams — creating a cohesive experience for exhibitors instead of fragmented services. This integration enhances communication, reduces redundancies, and helps keep costs under control.

Case Studies

Access Your OneView Exhibitor Portal Here