For years, exhibitors struggled to make sense out of the unpredictability of the cost of material handling. Fern’s industry-leading 1RATE takes the guesswork out of planning ahead — and makes worrying about fluctuations in the price of doing business a thing of the past.

With Fern 1RATE, exhibitors enjoy the certainty of having one per-pound rate — with no minimum and overtime charges, no marshalling yard and special handling, warehouse, or small package fees. No kidding.

Fern’s material handling services are designed to remove uncertainty from one of the most complex parts of exhibiting. With experienced logistics teams, transparent pricing, and disciplined execution, Fern helps ensure freight moves safely, efficiently, and on schedule from arrival through departure.

Key Services

We run tight ships and are relentless when it comes to providing show organizers and exhibitors with budget-friendly alternatives and uncompromising service.

  • Warehousing & Storage

    Advance warehouse and on-site storage solutions provide flexibility, reduce congestion, and support smoother delivery during scheduled move-in windows.

  • Forklift & Operator Services

    Certified operators and properly sized equipment ensure freight is handled safely and efficiently, minimizing risk to people, exhibits, and facilities.

  • Rigging

    Rigging services are coordinated by experienced professionals to support compliant, secure overhead installations that meet venue and safety requirements.

  • Packing & Palletizing

    Professional packing and palletizing services help protect exhibit assets, improve shipping efficiency, and simplify outbound logistics after the event.

Warehousing & Storage

On those occasions when you need a little extra space, let Fern handle it. From storing a few crates each year to warehousing exhibits, displays and event properties between shows, Fern has you covered. With 200+ locations to store your materials in North America, we have warehousing and storage solutions to fit your needs.

Warehousing & Storage

On those occasions when you need a little extra space, let Fern handle it. From storing a few crates each year to warehousing exhibits, displays and event properties between shows, Fern has you covered. With 200+ locations to store your materials in North America, we have warehousing and storage solutions to fit your needs.

Material Handling Frequently Asked Questions

What is material handling?

Material handling—often called drayage—is the receiving, storage, movement, delivery, and return of exhibit freight within the convention center or event venue. It includes unloading freight from carriers, transporting it to the booth, storing empty containers, and returning freight to the dock after the event.

Material handling is a required service to ensure safety, efficiency, and schedule control in busy event environments.

What does Fern’s material handling service include?

Fern’s material handling services include:

  • Receiving advance and direct-to-show shipments
  • Unloading and reloading freight
  • Transporting freight to and from booths
  • Empty container storage and return
  • Marshaling coordination
  • Safety oversight and traffic control
  • On-site logistics management and supervision

These services are essential to keeping move-in and move-out running smoothly and safely.

Why is material handling required at events?

Material handling is required because:

  • Venues must manage high volumes of freight safely
  • Multiple carriers arrive simultaneously during limited move-in windows
  • Local labor and safety regulations must be followed
  • Uncoordinated freight movement creates congestion and risk

As the official contractor, Fern ensures freight moves efficiently without disrupting the show schedule or putting people at risk.

How is material handling pricing calculated?

Material handling is typically calculated by weight (per hundredweight), based on the certified weight of your shipment—including crates, pallets, and packing materials.

Fern clearly publishes rates and instructions so exhibitors understand:

  • how weight is determined
  • what documentation is required
  • how to avoid unexpected charges
What is Fern’s 1RATE material handling program?

Fern’s 1RATE program simplifies material handling costs with:

  • a single per-pound rate
  • no minimum charges
  • no overtime, warehouse, special handling, or marshaling fees

This approach removes common cost variables and gives exhibitors predictable, transparent pricing, helping them budget with confidence.

What’s the difference between advance warehouse and direct-to-show shipments?
  • Advance warehouse shipments are delivered to Fern’s warehouse before the event, providing more flexibility, smoother delivery timing, and often less stress during move-in.
  • Direct-to-show shipments arrive at the venue during scheduled move-in hours and require precise coordination with carriers.

Fern provides clear shipping instructions for both options and helps exhibitors choose the best approach for their timeline and budget.

How can I reduce my material handling costs?

Fern helps exhibitors manage costs by encouraging:

  • accurate weight declarations
  • consolidated shipments
  • advance warehouse delivery when possible
  • efficient exhibit design and packaging
  • avoiding unnecessary packing materials

Early planning and clear documentation are the most effective cost-control tools.

What happens if my shipment arrives late or early?

Late or early shipments can cause delays or additional handling complexity. Fern’s logistics teams work with carriers and exhibitors to resolve issues whenever possible, but shipping outside assigned windows may result in delays or additional costs.

Following Fern’s shipping guidelines is the best way to avoid issues.

Can I use my own carrier?

Yes. Exhibitors may use their preferred carrier. Fern coordinates with all authorized carriers and provides clear instructions to ensure freight arrives, unloads, and departs according to show schedules and venue requirements.

Why can’t exhibitors move their own freight?

Self-handling restrictions exist to:

  • maintain safety in congested dock areas
  • ensure compliance with labor agreements
  • prevent damage to facilities and freight
  • keep move-in and move-out on schedule

Fern enforces these rules consistently to protect exhibitors, organizers, and venue operations.

What happens to my empty crates and containers?

Once your booth is set, Fern removes and securely stores empty containers during the event. After show close, containers are returned to your booth so freight can be repacked and shipped out efficiently.

How does Fern handle outbound shipping after the event?

Fern coordinates outbound logistics by:

  • returning empty containers
  • staging freight for pickup
  • coordinating with outbound carriers
  • managing dock flow during move-out

Clear labels, bills of lading, and carrier coordination help ensure smooth departures.

Who do I contact if there’s a problem with my freight onsite?

Fern maintains on-site service desks and logistics teams throughout move-in, show days, and move-out. If an issue arises, exhibitors can speak directly with Fern staff for immediate assistance and resolution.

How does Fern support organizers with material handling?

For organizers and associations, Fern:

  • plans dock flow and move-in schedules
  • manages marshaling yards
  • communicates shipping instructions clearly to exhibitors
  • enforces rules consistently
  • helps reduce congestion and delays

This protects the overall show experience and keeps exhibitors satisfied.

Case Studies

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