Challenge

RCMA EMERGE connects faith-based meeting planners and suppliers. And every year, the event moves to a different city requiring the organization to source local general contractors in each host city. Training a new supplier every year became unsustainable as the show grew in size and scope. RCMA needed a consistent partner that could simplify planning, support growth, and deliver a reliable experience anywhere in the United States.

Solution

RCMA’s search brought them to Fern. We helped RCMA shift from a city-by-city contractor model to a national partnership, bringing consistency, trust, and operational knowledge to each event. RCMA gained a partner that brings consistency in execution to every event, in every city, every year – in every task including  show services, exhibitor support, logistics, floor planning, and onsite execution.

Result

With Fern as its national GSC partner, RCMA EMERGE has continued to rebuild and grow by increasing exhibitor participation and booth sales year over year. The partnership has reduced operational friction, improved continuity between host cities, and given RCMA a trusted team that can travel with the show regardless of destination. Fern’s consistent support helped strengthen the event’s foundation and contributed to a renewed multi-year partnership.

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"Partnering with Fern has given us the consistency and confidence to plan more strategically, regardless of where EMERGE is held. Fern understands our event, our exhibitors, and our goals, making them a trusted extension of our team." -David Wright, President & CEO, RCMA

Case Study Services

National Coverage, Local Expertise

Fern provided RCMA with a consistent national partner with the local knowledge needed to execute successfully in each market. With experience supporting events across the country, Fern brought familiarity with venues, labor, transportation, and destination-specific requirements, helping RCMA plan more efficiently and deliver a consistent experience for exhibitors year after year.

National Coverage, Local Expertise

Fern provided RCMA with a consistent national partner with the local knowledge needed to execute successfully in each market. With experience supporting events across the country, Fern brought familiarity with venues, labor, transportation, and destination-specific requirements, helping RCMA plan more efficiently and deliver a consistent experience for exhibitors year after year.

Exhibitor Services

By understanding the show’s audience and exhibitor community, Fern delivered responsive exhibitor support before, during, and after the event. From answering questions and managing special requests to accommodating last-minute booth changes and onsite needs, the team helped create a seamless experience that exhibitors could count on.

Exhibitor Services

By understanding the show’s audience and exhibitor community, Fern delivered responsive exhibitor support before, during, and after the event. From answering questions and managing special requests to accommodating last-minute booth changes and onsite needs, the team helped create a seamless experience that exhibitors could count on.

Logistics & Show Operations

Fern supported the transportation and operational logistics that keep the exhibit floor running smoothly. From freight coordination and material handling to dock management and move-in/move-out scheduling, the team managed critical behind-the-scenes operations while leveraging local market knowledge in each host city. This helped ensure efficient execution and create a more predictable experience for exhibitors and event organizers alike.

Logistics & Show Operations

Fern supported the transportation and operational logistics that keep the exhibit floor running smoothly. From freight coordination and material handling to dock management and move-in/move-out scheduling, the team managed critical behind-the-scenes operations while leveraging local market knowledge in each host city. This helped ensure efficient execution and create a more predictable experience for exhibitors and event organizers alike.

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